Starting out every tenancy with an informative face to face comprehensive meeting session is very important.
At The Leasing Network, after approving your tenants, we conduct an induction meeting with your tenant, to our agency, with a strong emphasis on the investment property, that they are about to commit to. This meeting highlights our expectations before, during and after their tenancy period.
We firmly believe that inducting your tenant is the key to ensuring the best tenancy possible. During the meeting we discuss the importance of being valued tenant with us, and explain how we would like them to perform as tenants under the management of our office. By setting the ground rules in advance, we are being proactive and know that there is less likelihood for any problems and conflict arising later on. Since implementing our tenancy induction meetings we have been able to avoid any concerns; simply by being transparent and approachable.
Starting the tenancy right…
- Confirming if the tenant is the successful applicant.
At the completion of the tenancy application processing, we refer the applicant to the owner for approval or declining. In either case, the applicant is informed in writing of their position, and it is confirmed if they are to be offered to lease the property (or not). A number of items are identified such as who has been approved, how many occupants, the property address, the rental amount and payment period, as well as rent payment options, lease term, lease commencement, bond and rent required in advance. Special conditions affecting the agreement such as if pets are approved or not approved, and additional costs such as if water usage payable.
- Zero Tolerance for Rent Arrears policy.
A major concern for investors is ensuring the rent is paid on time, and preferably in advanced, so that your mortgage payments are met accordingly. We confirm with your tenant that their rent is to be paid on time, every single time, and if they are aware of a payment that might be missed, to please notify us, so we can keep you informed. If they should fall into arrears, we will take steps directly with the tenant from 1 day in arrears. Our arrears policy is very firm and we are consistent with our procedure to ensure we act in your best interest.
If you are self managing, and have had difficulties with rental arrears, serving termination notices, setting and also maintaining the perfect tenancy, please contact The Leasing Network team today so we can assist with some strategies that work to suit your needs.